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Please provide a little bit of your reading background (interests, authors, etc.)
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I need tech support for...
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- the library's filter on a PC inside the library
What website are you trying to access? - enter a valid website URL for example https://www.google.com
Which digital media service are you using?
- OverDrive or Libby app: eBooks, AudioBooks, Magazines, Comics, Streaming Video (Qello, IndieFlix), Universal Class online courses
- Hoopla: eBooks, Comics, Audiobooks, Music, Movies, TV, BingePass
- Kanopy Streaming Video
- Freegal Music
What are you using to access the digital media service?
Since every device is a bit different and works differently with each service, library staff can only offer limited technical assistance by phone, email, and in person. The real experts can be contacted on our Digital Media Help page. Start by contacting tech support for the service you’re using. They offer quick and accurate service!
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- A smartphone
Tell us about your device - brand, operating system, browser, version...
I'm logging in to....
- my account to see due dates, checked out items, holds on physical items, etc.
- my account for a digital media service - OverDrive, Freegal, Kanopy, IndieFlix, Qello
- a library research or learning tool from the E-Library
Describe the problem
Do you get an error message? If so, what does it say?
Name * Required
When logged in, this form will auto-fill with your full name, as entered into your library account (including your middle name). If the name in your account needs to be updated, please let us know in your question above, or contact your local library in-person or over the phone.
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101 N. Stone Avenue
Tucson, AZ 85701

Infoline: 520-791-4010

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