I have a question or comment for/about... * Required
- Ask a Librarian
- Library policies, programs, or services
- My account
- Tech support
- What do I read next?
Author book suggestions
Do you have a question about the process for promoting your book to the library? Please be sure to read the FAQ first.
What's your reading question?
The What Do I Read Next pilot blog project has ended. However, we are always happy to answer your reading questions over email.
Please provide a little bit of your reading background (interests, authors, etc.)
Question for Ask a Librarian
Question, comment, or suggestion about library policies, programs, or services
I need tech support for...
- digital media
- logging in
- the library's filter
What website are you trying to access? - enter a valid website URL for example http://www.google.com
Which digital media service are you using?
- OverDrive eBooks or AudioBooks
- RBDigital eBooks or AudioBooks
- Freegal Music
- IndieFlix Movies
- RBDigital Magazines
What are you using to access the digital media service?
Since every device is a bit different and works differently with each service, library staff can only offer limited technical assistance by phone, email, and in person. The real experts can be contacted on our Digital Media Help page. Start by contacting tech support for the service you’re using. They offer quick and accurate service!
- A PC
- A Mac
- A laptop
- An eReader
- A tablet
- A smartphone
Tell us about your device - brand, operating system, browser, version...
I'm logging in to....
- my account
- a library research or learning tool
- a digital media service
Describe the problem
Do you get an error message? If so, what does it say?
Name * Required
When logged in, this form will auto-fill with your full name, as entered into your library account (including your middle name). If the name in your account needs to be updated, please let us know in your question above, or contact your local library in-person or over the phone.
First Last
Email * Required
If this is the incorrect email address, please update it online here -- putting the correct address into this form will not update your account.
Enter Email Confirm Email
Phone * Required
When logged in, this will auto-fill with the phone number in your library account. If it needs to be updated, please let us know in your question above, or contact your local library in-person or over the phone.
Library location
You can update your location preferences here.
Name
This field is for validation purposes and should be left unchanged.

Can you tell me more about this webform submission?

The contents of this webform are sent to library staff via email. We recommend that you do not submit confidential information (like your library card number, passwords or credit card information). If you need to share confidential information with library staff, we suggest that you use other channels of communication, such as the telephone.

Visit our Privacy Statement, opens in a new window to learn more about how your personal information is handled and protected.

This information will be submitted via email. Learn More.