Pima County Public Library Homepage

Infoline is closed until further notice. Please send us your questions on our Contact Us form.

Your items will not be due until after we open. We extended due dates to May 1, 2020.

Digital items, like eBooks and downloadable audiobooks return automatically on their due date. You can also return digital items early, so that the next person can check them out.

You can! If you've lost your card, we can also get you a replacement.

What you'll need for a full-service library card by email:

• Take a picture of your driver's license or other photo ID that has your current address. If your ID doesn't have your current address, send a photo of a piece of mail or a legal document with your name and current address on it.

also include following additional information, if available:

• Your preferred library location (this is for when we re-open; you can always change this later)
• If you prefer to be notified of items ready for pick up by email or phone
• Your email address
• Your telephone number
• What 4-digit PIN number you want (it works like a password)

How it works by email:

1. Email us (askalibrarian@pima.gov).
2. Send a picture of your ID with your current home address, and the information listed in "What you'll need," above.
3. Once we have this information from you, we will send your new library card number to you via email. You can use it right away.
4. Then we will send your physical card to you in the mail, along with a brief overview of our regular library services.

But I don't have an email, or picture ID with proof of address

• Then phone our Infoline service (520-791-4010). Infoline is open 9-5 Monday-Friday, 10-5 Saturday, and 1-5 Sunday.
• We will still need to know
  • Your full name
  • Your birthdate
  • What 4-digit PIN number you want
• We will issue you a 'computer-use only card' that will still give you full access to our online services. When the library re-opens, however, your card will not work for checking out books, CDs, or DVDs unless you can bring in ID and upgrade your card.

Wifi is on while we're closed. It is turned off from 10 pm to 6 am at all libraries.

Most of the time, people can access our wifi in our parking lots. Please keep in mind that people should not congregate or settle close to one another during this time outside our libraries to reduce the spread of COVID-19.

Book drops are closed. Please do not return your items until we re-open.

All physical items in our collection have been hidden from view, and you will see a message that we do not own the item. You won't be able to place holds on physical items during the closure.

Digital items are still available, and if there is a wait list, you will be able to place a hold.

Please limit your Suggest A Purchase requests to audio downloads and ebooks. These formats are not affected by the current situation. Please save your requests for other types of materials until full service is restored. Thank you for your patience and understanding.

Your library card gives you access to a wealth of online resources and services.

Use your card to Download & Stream:

• video
• eBooks
• audiobooks
• music
• magazines and comics

Your card also gives you access to everything in our E-Library!

• language learning
• genealogy research
• job-seeking and skill-building

... and much more!

Interlibrary loan service has been suspended. We have extended all due dates for these items, so you don't have to return them until we re-open.

If your request was cancelled, you will be able to submit it once again when we re-open. We are not taking new requests at this time.

A COVID-19 hotline has been set up to answer any questions about testing, symptoms, and any other questions you have about the virus.

Call (520) 626-6016 (local) or 1-844-542-8201 (state) to reach a health care professional.

What should I use to wipe down materials?

Please do not use disinfectant wipes. They are too harsh for our materials and will cause damage. These items can be wiped down with rubbing alcohol:

• Hardback books
• Boardbooks
• Books with plastic covers
• CD cases and both sides of the CD
• DVD cases and both sides of the DVD

Please do not soak materials or get pages wet. Please avoid the barcode when wiping down materials. It makes the barcode unreadable to our scanners. Thank you!

Use the Library online instead!

We encourage you to use our E-Library  and Download & Stream services for digital media, research tools, learning tools and much more!

Is the Library wiping down every item returned?

The Library is continuing to promote health and safety within its facilities by increasing its practices of cleaning and sanitizing frequently touched surfaces.

Please note that the Library is unable to comprehensively sanitize every single item that is checked out, and as such, customers are advised to wash their hands after handling materials and avoid touching their faces.