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Digital Media Help

Quick access

eBooks and Audiobooks

OverDrive / Libby eBooks and Audiobooks

Checkouts: 20
Checkout period: 7, 14, or 21 days
Renewals: Once, if no holds on the title
Early check in: Only .mp3 files
Reserves: Up to 20.
Checkouts and Holds will show up in your Pima County Public Library My Borrowing pages
Try a Lucky Day ebook!

Get the Libby app

New to OverDrive or the Libby app?

Go to Getting Started and select the device you want to use.
Watch this training to learn how to Get Started with Libby to borrow eBooks and digital audiobooks from OverDrive.
Visit the Libby help pages

Need help?

Online: Help Pages
By email: Fill out Tech Support Form
Inside the Libby app, here's how you contact tech support.
Did you get a replacement library card? Fill out this form to get your checkouts and holds moved to your new card number.
Has your Instant Digital Card you use with your cell number expired? Find out what to do.

Not ready for that hold?

OverDrive offers Holds Redelivery. Hold Redelivery gives you 4 options:

Borrow the title within three days
Suspend the hold and pass the book to the next person in line. After the suspension period (set by you), the hold will be redelivered when the next copy is available.
Cancel the hold.
If you take no action, your hold will be automatically suspended one time only for seven days. If no action is taken the second time, the hold will be cancelled automatically.

Hoopla

More Info + Get Started & Help

Hoopla has eBooks, eAudiobooks, comics and graphic novels, streaming movies and TV, and music.

Checkouts per month: 5

Running out of checkouts? Try Hoopla Bonus Borrows

What's in Hoopla?

eBooks
Audiobooks
Comics
Movies
Television - Looking for your favorites from Britain on Acorn TV? Hoopla has over 1,600 Acorn TV episodes!
Music

Getting started with Hoopla?

Use these resources to get going.

Online: Help pages
- Hoopla works on Roku, Chromecast, Amazon Alexa
Training videos: Hoopla Digital on Vimeo
How to set up your Hoopla account

Get the app

Apple Store | Google Play | Amazon

Go to Hoopla Help and click on Supported Devices for a full list of compatible devices.

If you have technical problems, please contact Hoopla Support.

By email: Send help request to Hoopla Support

What devices work with Hoopla?

See a full list at the Hoopla Help site. Click on Supported Devices to see full list.

Using a Kindle Fire? Hoopa works with Fire OS 5.0.0 and newer:

4th Generation (2014): Kindle Fire HD 6”, Fire HD 7", Fire HDX 8.9”
5th Generation (2015): Kindle Fire
6th Generation (2016): Kindle Fire HD 8”
7th Generation (2017): Kindle Fire 7”, Fire HD 8", Fire HD 10”
8th Generation (2018): Kindle Fire HD 8"

Teen Book Cloud

Info about Teen Book Cloud

Get your eBooks and more at Teen Book Cloud!

Read, watch, listen, and interact! Find videos, contemporary hi-lo novels, classics, poetry, read-alongs, graphic novels, audiobooks, and more, all available at any time—all you need is an internet connection!

Perfect for both reluctant and engaged readers, as well as English language learners of all ages.

Includes recommended reading levels by grade, lexile, and accelerated reader.

Tumble Book Library

Info about Tumble Book Library

Streaming Video

Classica

Info about Classica + Help

Classica is available in the Libby app!

Watch beautiful classical music, operas, and ballets from around the world, anywhere, anytime.

Classica is available to watch on supported devices including Roku, AppleTV, and more. Classica works on phones, tablets, media players, game consoles, and smart TVs.

To access Classica

Install the Libby app from OverDrive on your device
OR
Use Libbyapp.com in your browser (for laptops and desktops)

Once you've installed the Libby app or opened Libby in your browser:

In the Libby app: Scroll on the homepage of Libby to Extras and click on the image
In your browser: Go to the Libbyapp.com Extras page
If you aren't already logged in, log in by choosing Pima County Public Library and entering your library card number and PIN
Click on the Open! button
On your tablet or phone, your browser will open the Classica webpage
Click on Get a 7-day pass and read the information
Click on Continue
Activate your 7-day pass by entering your email - this will be the email address you use every time you access Classica
Set up a password - please choose one you can remember, so you can use it next time you use Classica

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Hoopla

Info about Hoopla + Help

Hoopla has eBooks, eAudiobooks, comics and graphic novels, streaming movies and TV, and music.

Checkouts per month: 5

Running out of checkouts? Try Hoopla Bonus Borrows

What's in Hoopla?

eBooks
Audiobooks
Comics
Movies
Television - Looking for your favorites from Britain on Acorn TV? Hoopla has over 1,600 Acorn TV episodes!
Music

Getting started with Hoopla?

Use these resources to get going.

Online: Help pages
- Hoopla works on Roku, Chromecast, Amazon Alexa
Training videos: Hoopla Digital on Vimeo
How to set up your Hoopla account

Get the app

Apple Store | Google Play | Amazon

Go to Hoopla Help and click on Supported Devices for a full list of compatible devices.

If you have technical problems, please contact Hoopla Support.

By email: Send help request to Hoopla Support

IndieFlix

Info about IndieFlix + Help

IndieFlix is available in the Libby app!

Watch quality documentaries and quirky independent films with unlimited access on IndieFlix. Watch on your computer or device, or on your Apple TV or Roku.

To access IndieFlix

Install the Libby app from OverDrive on your device
OR
Use Libbyapp.com in your browser (for laptops and desktops)

Once you've installed the Libby app or opened Libby in your browser:

In the Libby app: Scroll on the homepage of Libby to Extras and click on the image
In your browser: Go to the Libbyapp.com Extras page
If you aren't already logged in, log in by choosing Pima County Public Library and entering your library card number and PIN
Click on the Open! button
On your tablet or phone, your browser will open the IndieFlix webpage
Click on Get a 7-day pass and read the information
Click on Continue
Activate your 7-day pass by entering your email - this will be the email address you use every time you access IndieFlix
Set up a password - please choose one you can remember, so you can use it next time you use IndieFlix

Want to watch on your Roku?

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Qello is available in the Libby app!

Qello gives you access to the largest library of full-length concerts, music documentaries, and live streaming events, available to watch on supported devices including Roku, AppleTV, and more.

Qello works on phones, tablets, media players, game consoles, and smart TVs. See all compatible devices.

To access Qello

Install the Libby app from OverDrive on your device
OR
Use Libbyapp.com in your browser (for laptops and desktops)

Once you've installed the Libby app or opened Libby in your browser:

In the Libby app: Scroll on the homepage of Libby to Extras and click on the image
In your browser: Go to the Libbyapp.com Extras page
If you aren't already logged in, log in by choosing Pima County Public Library and entering your library card number and PIN
Click on the Open! button
On your tablet or phone, your browser will open the Qello webpage
Click on Get a 7-day pass and read the information
Click on Continue
Activate your 7-day pass by entering your email - this will be the email address you use every time you access Qello
Set up a password - please choose one you can remember, so you can use it next time you use Qello

Want to watch on your Roku?

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Universal Class

Info about Universal Class

With over 500 courses from topics from conflict management to baking essentials, you can spend countless hours learning to your heart’s content. Take classes for Continuing Education Units (CEUs) or for your own enjoyment, all at your own pace and from the comfort of your own home.

To access Universal Class

Use in your browser or in OverDrive's Libby app. In Libby, scroll on the homepage of Libby to Extras and click on the image.
You will be asked to register using your name and email address and to create a password
Once registered, you now have access to Universal Class for 30 days! When those 30 days are up, simply log in again to get another 30 days.

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Music

Classica

Info about Classica + Help

Classica is available in the Libby app!

Watch beautiful classical music, operas, and ballets from around the world, anywhere, anytime.

Classica is available to watch on supported devices including Roku, AppleTV, and more. Classica works on phones, tablets, media players, game consoles, and smart TVs.

To access Classica

Install the Libby app from OverDrive on your device
OR
Use Libbyapp.com in your browser (for laptops and desktops)

Once you've installed the Libby app or opened Libby in your browser:

In the Libby app: Scroll on the homepage of Libby to Extras and click on the image
In your browser: Go to the Libbyapp.com Extras page
If you aren't already logged in, log in by choosing Pima County Public Library and entering your library card number and PIN
Click on the Open! button
On your tablet or phone, your browser will open the Classica webpage
Click on Get a 7-day pass and read the information
Click on Continue
Activate your 7-day pass by entering your email - this will be the email address you use every time you access Classica
Set up a password - please choose one you can remember, so you can use it next time you use Classica

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Freegal

Info about Freegal + Help

Freegal = Free + Legal

Download five free songs every week, and they're yours to keep. Listen to thousands of artists and tens of thousands of albums, including today's biggest hits.

Stream three hours of music a day on top of your weekly downloads.

jump right in and explore featured/spotlighted music
browse by your favorite music genres
search artists or songs
pick from playlists/setlists
download apps to take music with you wherever you go
create wishlists or favorites
discover music you've never heard before!

Get help:

FAQs - Start here for any technical issue
Log in and you will see a link to Help in the upper right-hand corner inside Freegal

Get the app:

Hoopla

Info about Hoopla + Help

Hoopla has eBooks, eAudiobooks, comics and graphic novels, streaming movies and TV, and music.

Checkouts per month: 5

Running out of checkouts? Try Hoopla Bonus Borrows

What's in Hoopla?

eBooks
Audiobooks
Comics
Movies
Television - Looking for your favorites from Britain on Acorn TV? Hoopla has over 1,600 Acorn TV episodes!
Music

Getting started with Hoopla?

Use these resources to get going.

Online: Help pages
- Hoopla works on Roku, Chromecast, Amazon Alexa
Training videos: Hoopla Digital on Vimeo
How to set up your Hoopla account

Get the app

Apple Store | Google Play | Amazon

Go to Hoopla Help and click on Supported Devices for a full list of compatible devices.

If you have technical problems, please contact Hoopla Support.

By email: Send help request to Hoopla Support

Qello Concerts

Info about Qello + Help

Qello is available in the Libby app!

Qello gives you access to the largest library of full-length concerts, music documentaries, and live streaming events, available to watch on supported devices including Roku, AppleTV, and more.

Qello works on phones, tablets, media players, game consoles, and smart TVs. See all compatible devices.

To access Qello

Install the Libby app from OverDrive on your device
OR
Use Libbyapp.com in your browser (for laptops and desktops)

Once you've installed the Libby app or opened Libby in your browser:

In the Libby app: Scroll on the homepage of Libby to Extras and click on the image
In your browser: Go to the Libbyapp.com Extras page
If you aren't already logged in, log in by choosing Pima County Public Library and entering your library card number and PIN
Click on the Open! button
On your tablet or phone, your browser will open the Qello webpage
Click on Get a 7-day pass and read the information
Click on Continue
Activate your 7-day pass by entering your email - this will be the email address you use every time you access Qello
Set up a password - please choose one you can remember, so you can use it next time you use Qello

Want to watch on your Roku?

Are you a Kindle Fire user? You can now download the Libby app onto your Kindle Fire manually.

Magazines and Comics

Hoopla Magazines & Comics

Info about Hoopla + Help

Hoopla has eBooks, eAudiobooks, comics and graphic novels, streaming movies and TV, and music.

Use BingePasses to read any of 50 magazines. Use one of your monthly borrows for a full 7 days of unlimited binging of magazines. Titles include: Cosmopolitan, Food Magazine, Popular Mechanics, Sports Illustrated, Women's Health, and more!

In the app, look for the BingePasses button under the top carousel of covers. Swipe the buttons until you see the button “BingePasses.”
In a browser, click on the Browse menu, then on BingePasses.

Checkouts/borrows per month: 5

Running out of checkouts? Try Hoopla Bonus Borrows

What's in Hoopla?

eBooks
Audiobooks
Comics
Movies
Television - Looking for your favorites from Britain on Acorn TV? Hoopla has over 1,600 Acorn TV episodes!
Music
BingePasses - Magazines & The Great Courses Library Collection