Since every device is a bit different and works differently with each service, library staff can only offer limited technical assistance by phone, email, and in person. The real experts can be contacted below. Start by contacting tech support for the service you’re using. They offer quick and accurate service!
Audiobooks
OverDrive
- Online: Help Pages
- By email: Fill out Tech Support Form
RBdigital (formerly OneClickdigital)
- Online: Help pages
- By email: yoursupport@recordedbooks.com
- By phone: (877) 772-8346
Hours: 8:30 a.m. to 7 p.m. (EST), Monday-Friday
eBooks
OverDrive
- Online: Help Pages
- By email: Fill out Tech Support Form
RBdigital (formerly OneClickdigital)
- Online: Help pages
- By email: yoursupport@recordedbooks.com
- By phone: (877) 772-8346
Hours: 8:30 a.m. to 7 p.m. (EST), Monday-Friday
Language Learning
Pronunciator
- Online: Tech Support
- By phone: (800) 328-1776
Magazines
RBdigital Magazines (formerly Zinio)
- Fill out RBdigital Magazines Support Form
- By email: yoursupport@recordedbooks.com
Music
Freegal
- By email: Ask a Librarian
- By phone: (520) 791-4010
Hours: 9 a.m. to 8 p.m., Monday-Wednesday
9 a.m. to 6 p.m., Thursday
9 a.m. to 5 p.m., Friday
10 a.m. to 5 p.m., Saturday
1 p.m. to 5 p.m. Sunday
Video
InstantFlix
- Online: Help pages
- By email: Fill out RBdigital Support Request form
OverDrive
- Online: Help Pages
- By email: Fill out Tech Support Form
