How do I get help with digital media & E-Library resources, including eBooks, audiobooks, movies, music, and language learning?

Since every device is a bit different and works differently with each service, library staff can only offer limited technical assistance by phone, email, and in person. The real experts can be contacted below. Start by contacting tech support for the service you’re using. They offer quick and accurate service!

Audiobooks

OverDrive

RBdigital (formerly OneClickdigital)

  • Online: Help pages
  • By email: yoursupport@recordedbooks.com
  • By phone: (877) 772-8346
    Hours: 8:30 a.m. to 7 p.m. (EST), Monday-Friday

eBooks

OverDrive

RBdigital (formerly OneClickdigital)

  • Online: Help pages
  • By email: yoursupport@recordedbooks.com
  • By phone: (877) 772-8346
    Hours: 8:30 a.m. to 7 p.m. (EST), Monday-Friday

Language Learning

Pronunciator

Magazines

RBdigital Magazines (formerly Zinio)

Music

Freegal

  • By email: Ask a Librarian
  • By phone: (520) 791-4010
    Hours: 9 a.m. to 8 p.m., Monday-Wednesday
    9 a.m. to 6 p.m., Thursday
    9 a.m. to 5 p.m., Friday
    10 a.m. to 5 p.m., Saturday
    1 p.m. to 5 p.m. Sunday

Video

InstantFlix

OverDrive

BrainHQ

See all Digital Media FAQs.