Use the website’s help menu to get the help you need

No matter where you are on the website, you can find help, read Frequently Asked Questions (FAQs), and get answers to your questions. The easiest way to get to these things is by using the Help dropdown menu at the top right of the website. Since it’s part of the header, you can wander to any corner of our website and still find it there.

This corner of the website is all about making sure you get the answers you’re looking for. Be sure to use it whenever you need to!

Once you click Help or the chevron beside it, you’ve got the option to do several things:

Search FAQs

Our FAQs are ever-growing, and so we might have one that answers a question you might have. Start out with searching with a keyword or phrase related to your question.

Contact Us

This will take you to a form where you can ask our expert librarians any question you have on your mind or send us feedback.

Digital Media Help

Because OverDrive and other sources for digital media are probably one of the most asked-about features, there is a page dedicated directly to getting help with those products. We get these products from vendors on a subscription basis, and their experts are the ones who can help with questions or issues you have.


If you’re not certain what your issue is, or you just want to do some self-guided learning, you can also use the dropdown to get directly to our complete list of FAQs. You can search from there, as well, or browse different categories using the sidebar on that page.

Learn at Home | Homework Center

Get help for anyone K-12 with any school assignment. We have live online tutoring, homework help sessions at the library, and many, many free online tools you can use with your library card.

Meeting Rooms

Looking for a room for your community group? We have them! Find out how you can use a room at our libraries.

Wifi & Wireless Printing

All of our libraries offer wifi, and you can even send print jobs to our printers from your own device. 

Questions? Call Infoline at 520 791 4010, or contact Ask A Librarian!