Update my Library Card Number in OverDrive

Update my Library Card Number in OverDrive or the Libby app

Did you get a replacement library card? Did your Instant Digital Card expire? We can help!

We can move all of your OverDrive / Libby account information, including checkouts, holds, history and wish lists to your new library card number.

This form is not for general help using our digital book services. Please call Infoline at 520-791-4010 or see our Digital Media Help for general help.

Only use this form if:

If you got a replacement library card, and you use OverDrive or the Libby app, OR
If you had an Instant Digital Card (using your cell phone number) for using OverDrive or the Libby app, and it has expired.

Please follow the steps below BEFORE submitting the form.

Step 1

Get your new library card number. If you already have a new library card, great! If you need one, apply online for an eCard.

Step 2

Step 3

Place a hold on any item or checkout any item in OverDrive or the Libby app. This will activate your new library card.

Step 4

Fill out the form below. We will contact you when we've moved everything over to your new library card number.

Send in your request

We need the email you use to get your OverDrive hold notifications, plus your new library card number.

Please note: We complete these requests on weekdays. We will contact you via email when your request has been completed.

* indicates a required field

Your contact email * Required
If you're logged in while filling out this form, this is the email address currently in your library account.
Email used for OverDrive/Libby hold notifications * Required
May be the same as or different from the one above.
New library card number (no spaces) * Required
If you're logged in, this will be filled in for you. This is the library card number we have on record.
Old library card number (no spaces), if known
Leave this blank if you had an Instant Digital Card and logged in to OverDrive/Libby with your cell phone number. Proceed to next field if that is the case.
If you had an Instant Digital card, enter your card number (cell phone number) here
Leave blank if you got a replacement standard library card.
Phone
In case we have any questions.
Comments
This field is for validation purposes and should be left unchanged.

This information will be submitted via email. .

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