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Update my Library Card Number in OverDrive or the Libby app

Did you get a replacement library card?

Did your Instant Digital Card expire?

We can help!

We can move all of your OverDrive / Libby account information, including checkouts, holds, history and wish lists to your new library card number. Please activate your new card in the OverDrive system before submitting the form. Simply place a hold, or check out a title in OverDrive or on the Libby app to activate.

This form is not for general help using our digital book services. Please call Infoline at 520-791-4010 or see our Digital Media Help for general help.

Only use this form if:

  • If you got a replacement library card, and you use OverDrive or the Libby app, OR
  • If you had an Instant Digital Card (using your cell phone number) for using OverDrive or the Libby app, and it has expired.

Please follow these steps then submit the form below

Step 1

Get your new library card number. If you already have a new library card, great! If you need one, apply online for an eCard.

Step 2

Login to OverDrive or the Libby app with your new library card number.

Step 3

Place a hold on any item or checkout any item in OverDrive or the Libby app. This will activate your new library card.

Step 4

Fill out the form below. We will contact you when we've moved everything over to your new library card number.

Send in your request

We need the email you use to get your OverDrive hold notifications, plus your new library card number.

Please note: We complete these requests on weekdays. We will contact you via email when your request has been completed.

"*" indicates required fields

If you're logged in while filling out this form, this is the email address currently in your library account.
May be the same as or different from the one above.
If you're logged in, this will be filled in for you. This is the library card number we have on record.
Leave this blank if you had an Instant Digital Card and logged in to OverDrive/Libby with your cell phone number. Proceed to next field if that is the case.
Leave blank if you got a replacement standard library card.
In case we have any questions.
This field is for validation purposes and should be left unchanged.

Information submitted in this webform is secure. .

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