The Library has partnered with Unique Library to provide online assistance to library patrons via chat and telephone assistance via Infoline (520-791-4010).
To accomplish this, Unique Library has access to the library’s website, catalog, and online resources.
Live Chat service is available:
- Monday–Friday, 6 am to 8 pm
- Saturday, 7 am to 6 pm
- Sunday, 10 am to 6 pm
Phone service is available:
- Monday–Friday, 9 am to 5 pm
To access live chat service, click on the chat button where it says, "Need help?" in the lower right corner of the screen to open a live chat window. This button is hidden when the service is unavailable.
Unique Library staff is able to answer questions relating to the library’s policies, programs, materials, and online resources (such as Overdrive, Freegal, Kanopy, etc.). In addition, Unique Library staff are able to perform some basic circulation functions such as placing hold requests and renewing library materials.
Unique Library staff are unable to help with all questions. Whenever a question comes up that they cannot answer, they will direct you to the appropriate way to get your question answered.
This feature provides real-time convenience to you, and we hope it will increase usage of library materials and services you may not know about.
