Two Options for Free Income Tax Assistance for Low-to Mid-Income Taxpayers

AARP Tax-Aide

Free, in-person tax help for low to middle income taxpayers. We focus on taxpayers 50 and older, but the program is available to all tax filers who meet the local income guidelines. AARP membership is not required. REGISTRATION IS REQUIRED.

How does AARP Tax-Aide work?

  1. Pick up a tax help packet at one of the libraries listed below.
  2. Prepare all of your paperwork.
  3. Register for a tax visit at
    select Pima County to see locations
  4. Attend your tax meeting with all your paperwork. Taxpayers without the required documents cannot be assisted.

Required paperwork:

  • All relevant 2023 tax documents and competed forms from tax packet
  • Your 2022 tax return
  • Picture ID for taxpayer and spouse, both spouses must be present to sign documents!
  • Social Security card for each family member
  • Proof of income, including W2s and 1099s
  • Forms 5498-SA and 1099-SA for Health Savings Accounts and 1085A for Affordable Care Act
  • Account and routing numbers for direct deposit of refunds.

If you are taking deductions

  • Documentation for deductible expenses such as home mortgage interest or real estate taxes

Library days and times for AARP Tax-Aide appointments

Eckstrom-Columbus Library
4350 E 22nd St

February 3, 2024 - April 15, 2024
Mondays and Saturdays, 9 am - 1 pm

Richard Elías-Mission Library
3770 S Mission Road

All dates and times at Richard Elías-Mission Library are FULL.

Murphy-Wilmot Library
530 N Wilmot Road

February 1, 2024 - April 11, 2024
Tuesdays and Thursdays, 9 am - 3 pm

Valencia Library
202 W Valencia Road

February 5, 2024 - April 15, 2024
Mondays, 9:30 am - 1:30 pm

March 15, 2024 - April 12, 2024
Fridays, 9:30 am - 1:30 pm

Oro Valley Library
1305 W Naranja Drive

February 1, 2024 - April 11, 2024
Tuesdays, 9 am - 4 pm
Thursdays, 1 pm - 4 pm

Wheeler Taft Abbett, Sr. Library
7800 N Schisler Drive

First come, first served
February 2, 2024 - April 10, 2024
Wednesdays, 10 am - 4 pm
Fridays, 10 am - 1 pm

More information

Contact Arizona AARP Foundation Tax-Aide.


Volunteer Income Tax Assistance (VITA) 

The Volunteer Income Tax Assistance (VITA) Program offers free tax preparation to families and individuals with incomes up to $73,000. GetYourRefund (GYR) Kiosk is a partnership between the United Way and Pima County's Community & Workforce Development Department.

How does GetYourRefund (GYR) Kiosk work? A valid phone number and email address is required to use this service.

  1. Bring your necessary identification and tax documents for a 30 minute intake interview.
  2. The VITA Intake Specialist will help you securely upload pictures of your documents to GetYourRefund
  3. VITA tax preparers will virtually prepare your taxes, answer questions, and review your final return before it is e-filed via phone.

Required paperwork:

  • Identification: Social Security card or acceptable alternative issued by the Social Security Administration for each person (including all dependents) listed on the tax return.
  • Photo ID for taxpayer and spouse, if applicable
  • Proof of income (W2s, 1099s, etc.)
  • Documentation of all expenses
  • Form 1095-A if anyone in the household is insured through the marketplace (
  • AZ Form 201 if filing for the Arizona Property Tax Credit and rent your home/apartment

Recommended paperwork:

  • Account and routing number for direct deposit
  • Prior year tax return

Library days and times for VITA tax assistance

Walk-ins only on a first come, first served basis.

Joel D. Valdez Main Library
101 N Stone Avenue

Tuesday, February 13, 2024
10 am - 2:30 pm

Wednesday, February 14, 2024
12 pm - 4:30 pm

Thursday, February 15, 2024
10 am - 2:30 pm

VITA Tax Help will also be available February 5 - March 29 at Pima County's Kino One-Stop, 2792 E. Ajo Way.
Appointments are available and have priority. Walk-ins are welcome on a first-come, first-served basis, as capacity allows.
To schedule an appointment, visit

More information

Visit to submit a ticket | Call the United Way VITA Info Line by phone (520-333-5810) | Email


Federal Forms & Filing


By Phone

  • Forms: (800) 829-3676 (1-800-TAX-FORM) or 1-800-829-4059 for TTY/TDD.
  • Recorded tax and refund information: (800) 829-4477.
  • Tax information assistance: (800) 829-1040.

Pickup Forms

Federal Building, 300 W. Congress, Room 1C (northeast corner of Congress and Granada).

  • Forms located inside the IRS office not in the lobby.
  • Monday-Friday, 8:30 a.m.-4:30 p.m.

Mail Federal Forms

Arizona Forms & Filing


By Phone

  • Forms: Automated, menu-driven, voicemail service to request forms (800) 352-4090.
  • Specific tax information: (800) 352-4090, or TDD (hearing impaired) assistance is available at (800) 397-0256.

Pick Up Forms

State Building, 400 W. Congress (northwest corner of Congress and Granada).

  • Enter through the door on the West side of the building.

Mail Arizona Forms

Tax Forms from Other States

Tax Help Page catalog carousel

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