City Directory Information

United States


The database Reference USA is a great criss-cross directory for all of the United States.  If you have a Pima County Public Library card, you can use this database online from home.

To use ReferenceUSA:

  • Begin at PCPL's website
  • Click E-Library
  • Click Business
  • On the Business & Entrepreneurship page, locate ReferenceUSA in the alphabetical list of resources.
  • If you're accessing ReferenceUSA from outside the library, you will be prompted to type in your library card number and PIN.

Not only does Reference USA cover all of the United States, but you can enter partial names and addresses and still get the information needed.

Example: Looking for a "Robert" who lives on Fort Lowell Road in Tucson.

  1. Go to the residential search
  2. Select custom search
  3. Use the identifiers, "first name," "address," "city," and "state."
  4. When you get the search you can type in Robert, Fort Lowell, Tucson, and Arizona.
  5. The results returned will be a list of Roberts who live on Fort Lowell Road in Tucson.


Options for using City, or criss-cross, directories are:

  1. Use ReferenceUSA as described above.
  2. Call PCPL's Infoline at 520-791-4010 to request a "criss-cross" look-up of up to three addresses or telephone numbers.
  3. Visit the Joel D. Valdez Main Library to access historical Tucson City directories in print or on microfilm.

Note: There are gaps in PCPL's Tucson City Directory collection for two reasons:

  • Tucson City Directories are not published every year.
  • In past years, copies of criss-cross (City) directories were available only as rentals. After the rental period had expired the library returned the book to the publisher.


Phoenix Public Library does not answer City Directory questions.  There is a fee service for this at: 900-555-5665.

The Pima County Public Library does not have a Phoenix city directory or criss-cross. You can search Phoenix Information by using ReferenceUSA.

Find the information you need by calling the library's Infoline at 520-791-4010 or by sending your question to Askalibrarian.