Community Impact Plan 2020-2023
Library Priorities outline the promise that the Pima County Public Library gives to the community. These priorities are to be strived for by staff daily.
Library Goals provide the direction the Library will take to focus on library priorities and achieve the Library's mission and vision for the future of Pima County.
Priority 1: We are customer focused. We constantly strive to do our best.
We will gather and act on feedback from underrepresented communities.
We will achieve a shared understanding of customer service philosophy.
We will encourage reflection and continued growth.
Priority 2: We honor diversity. We reflect, support, and serve our unique community.
We will develop and establish a Diversity, Equity, and Inclusion Statement and Plan with Strategies.
We will take services to the community.
We will create spaces, programming, and collections for our diverse community.
We will focus on staff inclusion and training.
Priority 3: We are a resource for you. We provide the collections, programming, space, and technology you need.
We will use best practices to create inviting and safe spaces to balance the competing needs of our community.
We will provide the collection the community needs.
We will provide access to current technology resources and education.
We will provide interest-driven programming that meets community needs.
Priority 4: We will amaze you with all that we offer. We have something for everyone.
We will increase reach in Pima County.
We will connect customers to their interests.
We will increase employees' ability to connect customers to their interests through learning opportunities.