11/24/2023 11:59 PM Arizona
Salary Grade: 12
The work location assignment is based on the needs of the library system. Working evening and weekend shifts, as assigned, are required. Hours are assigned to best meet the needs of our community.
The Pima County Public Library (PCPL) acknowledges the sovereignty of Native Nations and acknowledges the twenty-two federally recognized Indigenous tribes of the state of Arizona and those who inhabit Pima County. We honor the vast and often unrecognized contributions and sacrifices of Indigenous people and are conscious of the ongoing experience of inequality and political invisibility. In partnership with Native Nations, PCPL advocates for full access to its education, information, and recreational resources.
For more information about the Pima County Public Library, please visit our website at https://www.library.pima.gov
- (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
- Serves as assistant manager of a large library division or as acting manager of a large library division in the absence of a Librarian III;
- Makes decisions regarding library operations, personnel, and emergency situations with, or in the absence of, the library division’s Librarian III;
- Develops, facilitates, and/or presents evidence-based educational programs and services, including early literacy programs, community outreach activities, youth advisory boards, and computer and technology instruction in person or virtually;
- Contributes expert knowledge related to trends, issues, and practices in library instruction, information, and digital services, to support the development of library programs and services;
- Develops or maintains relationships with outside partner agencies, including nonprofit organizations and County departments in support of the Library’s mission, vision, and values and the evolving needs of Pima County residents;
- Participates in, facilitates, or leads system-wide in-person or virtual committee meetings focused on children’s services, youth services, or adult services while supporting Library administration in implementing strategic goals from a system-wide perspective;
- Provides leadership in maintaining and communicating knowledge of the Library’s collection, policies and procedures, programs, events and activities, use of reference materials (e.g., Internet and other computer resources), and changes in the Library System;
- Oversees a service level within a library, such as children’s services, youth services, or adult services by developing, presenting, and coordinating services inclusive of diverse members of the public, vulnerable individuals, and non-English speakers;
- Supervises assigned unit(s) through direct supervision of library employees, volunteers, and/or interns by training, scheduling, evaluating performance, making recommendations regarding probationary periods, employee discipline, and human resources issues in coordination with library management and other County departments;
- Manages, coordinates, and determines priorities of workload, including monitoring levels of resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing, and editing reports prepared by staff, and approving completed projects and reports;
- Coordinates and participates in the provision of internal and external services, such as accounting, payroll, information technology, scheduling, personnel issues, management information services, purchasing, customer service, outreach, and library programming;
- Manages payroll data for direct reports within the assigned unit(s);
- Creates, maintains, and analyzes databases using automated information systems to monitor and track information; Comprehends and makes inferences from Library policies and procedures and informational materials to effectively provide Library reference services to the public;
- Utilizes conflict management skills to de-escalate and handle unexpected problems; or potentially volatile situations and complete associated documentation;
- Provides assistance to members of the public by finding and relaying community resource information;
- Maintain appropriate security and confidentiality of information encountered or created within the assigned unit(s);
- Promotes and educates customers on the use of library collections, including the library’s electronic resources, with other County departments and public, school, private, legal, medical, engineering, educational, and business libraries;
- Performs facility management duties by monitoring and reporting maintenance issues and investigating or resolving operational or technical issues;
- Performs or coordinates service and maintenance of library resources, including the library’s website and databases as well as software, equipment, and technology;
- Provides content for web pages for assigned topics;
- May manage a Library department under the direction of a Librarian III, Library Services Manager, or Deputy Director;
- May manage a library with limited staff and perform all related duties, including creating annual Facilities Emergency Action Plans and implementing safety measures for staff and the public as well as submitting reports and budget information.
Knowledge and Skills
- Principles and practices for providing customer service;
- Coordination and implementation of project management, public administration; curriculum training, and design;
- Public service best practices, including culturally competent community-driven programming, public relations, and conflict management complaint resolution;
- Local, county, state, federal, and accreditation body rules, regulations, and standards appropriate to the area of responsibility;
- Research and analysis methods, along with library reference resources, methods, report writing, and practices;
- Current technologies, including common software platforms and associated programs as well as digital devices and equipment used in public libraries;
- Pertinent copyright law, rules, regulations, and “fair use” doctrines;
- The different needs of diverse communities and cultures served by the library;
- Ensures compliance with County protocols, policies, and procedures relative to the area of assignment.
- Communicating effectively, orally and in writing as appropriate for the needs of the audience;
- Problem-solving; decision making and conflict resolution;
- Establishing and maintaining effective working relationships with staff, colleagues, community agencies, organizations, and other library partners;
- Supervising and mentoring support staff, interns, and volunteers using a strength-based approach;
- Interpreting and utilizing data, reports, policies, procedures, correspondence, and manuals;
- Documentation of assigned division(s)’ activities, including creation and maintenance of mandated records, reports, and presentations;
- Coordinating and prioritizing multiple tasks, projects, and program activities;
- Use of automated information systems to develop and maintain databases, spreadsheets, and word processing programs;
- Developing and maintaining a multi-media library collection;
- Evaluating and culling the collection to maintain its integrity and usefulness;
- Coordinating and prioritizing multiple tasks, projects, and program activities.
(1) A Master’s degree in Library and Information Science (MLIS or MLS) from an accredited college or university and three years of professional-level experience performing library work, as well as one year of general supervisory workplace experience.
(Note: supervisory experience may run concurrently with library experience identified above or may be ancillary)
(2) One year of experience with Pima County Public Library as a Librarian I.
Qualifying education and experience must be clearly documented in the "Education" and Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
(Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
- Experience working in a public library.
- Leadership and management skills.
- Excellent conflict resolution skills.
- Demonstrated experience developing innovative community-based library programs.
- Program evaluation experience.
- Demonstrated experience writing and managing grants.
- Working experience in customer service.
- Bilingual in Spanish (speak, read, write).
- Experience communicating effectively in a language(s) other than English or Spanish.
- Excellent organizational, interpersonal, and decision-making skills.
- Knowledge of current and emerging library principles, practices, and technologies.
- Is adaptable and responsive in a rapidly changing work environment (e.g., back-up storytime librarian, work schedule adjustments).
Applicants meeting minimum qualifications will be evaluated further based on their supplemental questionnaire responses. Applications will also be evaluated against some (or all) of the preferred qualifications listed above. Forty (40) hours per week is the standard calculation measurement for full-time experience. For less than forty (40) hours, the calculation of time is prorated accordingly.
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Licenses and Certificate: Some positions require a valid Arizona Class D driver's license at the time of application. Failure to maintain the required licensure shall be grounds for termination.
Special Notice Items: Incumbents may be required to work rotating shifts, including nights and weekends. Some positions may require bilingual abilities in English and a second language, as determined by the appointing authority. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.