Help with My Account Online

What do I do when I get the message, "Your registration has expired"?

Expired Child Cards

  • Child accounts expire on the cardholder's 13th birthday.

To update a child's library card

Please contact the Library and let us know the card has expired. You will need to provide the library card number.

Expired Teen Cards

To update a teen's library card

Teen account expires on their 18th birthday. Teens who have turned 18 must visit the library and provide a valid photo ID with their name to update the expiration date on the card.

More information about expiration dates

Pima County Website