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Library Services

Library Cards - Reserving and Requesting Items

What is a reserve?

You can have a copy of any item that we own delivered to your local branch for pick up. This is called a reserve.

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How do I place a reserve?

You can place a reserve online, anytime.

  • Search the catalog for an item you want.
  • Click on a title.
  • Click the Reserve this Item link.
  • Enter your library card number and PIN, and select the branch where you want to pick up your item.
  • Click Submit.

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How do I reserve more than one title at a time?

Option 1: Login First

If you want to reserve multiple items, you can save time by logging in before you start your search.

  • Go to the Catalog.
  • Click on the Login to My Account link at the top of the page before you start to search.
  • Enter your library card number and PIN to log in.
  • Click on Search Catalog.
  • Search for titles and place reserves using the steps above.

Because you will have already logged into your account, you will not have to enter your card number and PIN for each hold you place.

If you are using a library computer, be sure to log off your account when you are done. This will prevent other people from accidentally placing holds on your card.

Option 2: Use Save Title

Save Title makes selecting and reserving multiple titles at once easy.

  • Do a search in the catalog.
  • Click on the Save Title button or Save All Titles button (if you'd like to reserve all items in the list).
    Note: You may do several searches, clicking the Save Title button for each item you wish to reserve.
  • Click on View Saved at the top of the page.
  • Click on Multiple Requests button.
  • Enter your card number and PIN and select your pickup location.

If you are already logged in, you will only have to select your pickup location.

Keep in mind when using this feature, if you browse away from the catalog or close your browser, you may lose your Saved Titles. Titles are saved per session.

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How do I cancel a reserve?

To cancel a reserve you have placed:

  • Log into My Account using your library card number and PIN.
  • Click on the Reserved Items button.
  • Mark the check box next to the title you want to cancel.
  • Click the Update List button.

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How many reserves can I place?

You can place up to 15 reserves per card.

If you owe $5.00 or more in unpaid fines or overdue bills, you will be blocked from reserving items.

Note: Using the online catalog to place a hold will not automatically reserve a particular copy of an item. If an item is listed as 'check shelf' at a certain library, and you want to pick it up right away, call that branch and ask to have the item pulled for pickup. Otherwise, it may be missing or checked out to someone else before you can get there.

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How do I guarantee delivery to the branch of my choice?

To ensure delivery of reserves and interlibrary loan requests to the library of your choice, select a "Home Library" location in your library account. If you request books and other items on a regular basis, choosing a Home Library will save you time.

  1. Login to My Account.
  2. On the patron record screen click the "Modify Personal Information" link.
  3. A pop-up window will appear.
  4. Under HOME LIBR, use the drop-down menu to select the branch of your choice.

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