Renew by phone: 903-2865 or 903-2866
Library Services
Renewing and Returning
How many times can I renew?
Most items can be renewed four times, if no one else has reserved the item. If there is a waiting list on an item, it cannot be renewed.
Exceptions:
- Express Items and DVD's cannot be renewed.
How do I renew?
You can renew online or by phone. See instructions below.
You may not renew if any the following conditions apply:
- There is a hold on the item for another customer.
- The item has already been renewed four times.
- You owe fines of $5.00 or more on your library card (your account is blocked).
- You have reported your card lost or stolen (your account is blocked).
- Your card has expired (your account is blocked).
- There is information in the account that requires updating (your account is blocked).
If your account is blocked or your items are overdue, call or visit any Pima County Public Library during regular business hours or call the Public Overdues and Line at 594-5646 (between 8 am-2 pm weekdays).
Renew Online
- Login to My Account.
- Click the Checked Out Items button. The items you have checked out will be listed.
- Check the box next to the title(s) you want to renew.
- Click the Renew Selected Items button.
- If you want to renew everything, click the Renew All button.
- Immediately check your list for the note RENEWED in the status column. Items are not renewed if a different note (OVERDUE, TOO MANY RENEWALS, ON HOLD) is displayed.
Renew by Phone
24 hours a day, 7 days a week
You will need a touch tone phone, the library card number of the person who checked out the items, and the barcode numbers of items you want to renew. Barcodes are on the date due slip.
- Dial 903-2865 or 903-2866.
- Enter 1 to renew items.
- Enter your 14 digit library card number and pound sign (#).
- The system will repeat barcode number; if correct, press #; if incorrect, press * and enter number again.
- The system will tell you how many items are checked out and how many are eligible to be renewed.
- To renew items, press 1; to hear barcodes of items checked out, press 2.
- To renew all eligible items, press 1; to renew items one at a time, press 2.
- If renewing all items, the systems reads barcodes and new due dates.
- Do NOT hang up until you have listened to the entire list. Hanging up stops the process and will not renew all materials checked out.
- If renewing one item at a time, the system prompts you for the last four digits of the item barcode, repeats the numbers, prompts to accept or try again; if accepted, reads barcode and new due date.
- When the system finishes reading barcode numbers and issuing new due dates, hang up.
Where can I return items?
You can return items to any branch in the Pima County Public Library system or through any book chute. Here are all of our locations.